To purchase kites from the Kitealogue click here for an order
form which you can complete and fax back with credit card
details, or post back with your cheque, or save it as a pdf and
send it back by email.
Once payment has been received, we make every effort
to ship the goods the following working day. If we are unable
to do this, we will contact you at the email address you supply
on the order form.
Goods are shipped by courier and generally delivered
to main centres within the South Island overnight and to the North
Island in 48 hours. However, if you are serviced by rural delivery,
this can take another day or two, depending on your local contractor.
All prices quoted are in New Zealand dollars and
include G.S.T.
There is a G.S.T. number alongside the total payable
on the order form, so this can be used as an invoice for your
accounting purposes.
If you include your email address on the order form, you will
be notified by email when your package is despatched. This email
will advise when you can expect to receive the package and include
the ticket number to assist you to contact your delivery agent.
We will replace or refund if:
I am keen to ensure that my customers are happy and would always
prefer to have the opportunity to help you choose the right product
for your needs or overcome any problems once your order has arrived.
You can phone or email me if you
have any queries.
If you are having trouble with assembly or knot-tying processes
on your kite, I can often talk (by
phone or email) through these to ensure that your kite flying
experience is successful.
You can cancel an order by emailing
us. If your order has not been shipped and is cancelled, but
payment has been processed, we will refund you the purchase price.
If your order has been shipped, then you must return the unwanted
products to us unused and in their original packaging at your
risk and at your cost within 30 days of delivery. We will credit
you with the cost of the unwanted product after it has been received
and checked.
Please choose carefully. We are not obliged to refund for goods
which have been used or not repacked in good order. These may
be considered second-hand and the full price may not be refunded.
If you have any queries contact us for
more information.