To order from the Skylines and Bylines Kitealogue

To purchase kites from the Kitealogue click here for an order form which you can complete and fax back with credit card details, or post back with your cheque, or save it as a pdf and send it back by email.

Once payment has been received, we make every effort to ship the goods the following working day. If we are unable to do this, we will contact you at the email address you supply on the order form.

Goods are shipped by courier and generally delivered to main centres within the South Island overnight and to the North Island in 48 hours. However, if you are serviced by rural delivery, this can take another day or two, depending on your local contractor.

All prices quoted are in New Zealand dollars and include G.S.T.

There is a G.S.T. number alongside the total payable on the order form, so this can be used as an invoice for your accounting purposes.

If you include your email address on the order form, you will be notified by email when your package is despatched. This email will advise when you can expect to receive the package and include the ticket number to assist you to contact your delivery agent.

We will replace or refund if:

I am keen to ensure that my customers are happy and would always prefer to have the opportunity to help you choose the right product for your needs or overcome any problems once your order has arrived. You can phone or email me if you have any queries.

If you are having trouble with assembly or knot-tying processes on your kite, I can often talk (by phone or email) through these to ensure that your kite flying experience is successful.

You can cancel an order by emailing us. If your order has not been shipped and is cancelled, but payment has been processed, we will refund you the purchase price. If your order has been shipped, then you must return the unwanted products to us unused and in their original packaging at your risk and at your cost within 30 days of delivery. We will credit you with the cost of the unwanted product after it has been received and checked.

Please choose carefully. We are not obliged to refund for goods which have been used or not repacked in good order. These may be considered second-hand and the full price may not be refunded.

If you have any queries contact us for more information.