To purchase kites from the Kitealogue you can email
your name, delivery address, including post code, phone number,
and the product/s you require. I will confirm the order by email
with bank account details for payment by internet banking.
* * *
day for despatches to arrive in time for Christmas is 19 December,
so payment will need to be received by 18 December.
The Kite Lady will be on holiday from 20 December until 2020 starts.
* * *
Usually email is checked at least twice daily, but
sometimes the Kite Lady may be somewhere else or driving or walking
the dogs, so your email or text may not be replied to straight
Generally despatches happen at least twice a week.
Goods are shipped with NZ Post and generally delivered
to main centres in the South Island within 2 days and to the North
Island in 3-5 days. However, if you are in a smaller centre, packages
are passed on to local contract or rural drivers, this can take
another day or two, depending on the contractor.
Prices for shipping may depend on the size of the
package and always include tracking. Generally deliveries to the
North Island are $15.00 and to the South Island $10.00. Rural
Delivery is an additional $3.80. Once I receive your email order,
I will be able to confirm your order and the shipping cost.
All prices quoted are in New Zealand dollars and
When goods are despatched an email is sent to the
purchaser advising tracking information.
When making payment by direct credit you will need
to keep a copy of your payment info as a receipt will not be issued
with your order.
I am keen to ensure that my customers are happy
and would always prefer to have the opportunity to help you choose
the right product for your needs or overcome any problems once
your order has arrived. You can phone
or email me if you have any queries.
If you are having trouble with assembly or knot-tying processes
on your kite, I can often talk through these (by
phone or email) to help make your kite flying experience successful.
Please don't hesitate to contact me if you need help with this.
We will replace or refund if:
Please choose carefully. We are not obliged to refund for goods
which have been used or not repacked in good order. These may
be considered second-hand and the full price will not be refunded.
Once your order is despatched you will be added to the KiteShop
mailing list. Emails are sent out to let people know what kite
events are happening in their area and to let customers know about
specials at the KiteShop. Emails always have an opt out clause,
if you decide you don't want them.
If you have any queries contact us
for more information.